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Returns Policy

Our policy on returns and exchanges for products bought from Prior Safe. Last updated 13 November 2026.

1. No returns or exchanges

Prior Safe Building Materials and Tools Trading LLC ("Prior Safe") does not accept returns or exchanges. This applies to every product we sell, whether you collect it from our showroom or we deliver it.

2. Before you buy

Please check the model, size and quantity before you buy. For safety shoes you can:

  • try a pair at our showroom in Jurf Industrial Area 1, Ajman;
  • use the size chart on our safety shoes page to convert a UK or US size to EU;
  • ask us on WhatsApp or by phone for the specification or catalogue page of any model.

3. When you receive your order

Please check the goods when you collect them or when they are delivered. If anything in your order is not what you ordered, contact us straight away with your invoice number.

4. Contact us

Email ddev.chandrwanshi@priorsafellc.com, call or WhatsApp +971 58 582 3239, or visit us at Shed 32, Jurf Industrial Area 1, Ajman, UAE.

Last updated: 13 November 2026